FAQs
  • 1. What is the distance between District 1, downtown HCMC, and Riverside in District 2?
  • 20 minutes by Riverside Boat Transfer, and approximately 15-20 minutes by car or shuttle bus transfer, dependant on the time of day. We recommend more time for car or shuttle bus transfers be allowed at peak times (7 – 10am, and 4 – 8pm).
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  • 2. Are there any international hospital/clinics nearby?
  • There is a local hospital in District 2 and many international clinics in District 1 and District 3. Below are some addresses and contact numbers for your convenience: 1/ International SOS Medical Clinic (24/7 service)
    167 Nam Ky Khoi Nghia street, District 3
    Telephone: +84 28 3824 0777
    E-mail: vncommunication@internationalsos.com
    Website: www.internationalsos.com
    2/ Family Medical Practice HCMC (24 hours service)
    Diamond Plaza, 34 Le Duan Street, District 1, HCMC
    Telephone:+84 28 3822 7848
    Fax:+84 28 3822 7859
    Emergency doctor: 0913 234911
    Website: http://www.vietnammedicalpractice.com
    Email: hcmc@vietnammedicalpractice.com
    DISTRICT 2 CLINIC (day time)
    95 Thao Dien Street, District 2, Ho Chi Minh City, Vietnam
    Telephone:+84 28 3744 2000
    Fax:+84 28 3744 6382
    Email: d2.reception@vietnammedicalpractice.com
    3/ FV HOSPITAL
    6 Nguyen Luong Bang St., Phu My Hung, Dist.7, HCMC.
    Tel: (028) 54 11 33 33
    Accident & Emergency: (028) 54 11 35 00
    FV SAIGON CLINIC (day time)
    3rd floor Bitexco Financial Tower, 2 Hai Trieu St., Ben Nghe Ward, Dist.1, HCMC
    Tel: (028) 62 90 61 67
    Fax: (028) 62 90 61 68
    E-mail: saigonclinic@fvhospital.com
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  • 3. Is there any pet care facility nearby?
  • Yes, and we have a number of Residents with Pets
     

    Animal Doctors International
    Address: 1 Trần Ngọc Diện, Thảo Điền, Quận 2, Hồ Chí Minh City
    Hours Open: 9AM – 8PM
    Phone: 028 6260 3980

    Pet Care – 124A Xuân Thủy, Phường Thảo Điền, Quận 2, Hồ Chí Minh City
    Hours Open: 8AM–12PM, 2–7PM
    Phone: 028 3744 2505

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  • 4. Are there supermarkets nearby?
  • Yes, there is a convenient store located on site, An Phu supermarket (about 5 minutes away by car), Mega Market in An Phu or Big C in the Cantavil building (about 5 minutes away by car). Please visit our Your Community page to find out more information about local supermarkets and other conveniences.
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  • 5. Does Riverside provide Wi-Fi Internet?
  • Yes, we provide FREE Wi-Fi Internet, Wi-Fi is available in all apartments and even public locations within the property including the Fitness Centre, pool area and blu Bar & Grill. Beyond that Wi-Fi is also available in our shuttle boat & shuttle bus on the go.
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  • 6. Does Riverside have a steam bath/sauna?
  • • Yes, we have a sauna and a hamam just next to the Fitness Centre and a spa “Zenka Spa” that is located on site, offering foot & body massage services.
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  • 7. What are the main nationalities amongst the Residents at Riverside?
  • Australia/New Zealand 8.04%
    Asia 35.63%
    Europe 29.89%
    America/Canada 26.44%
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  • 8. Is electricity included in the rent and what are the average expected electricity charges per month?
  • • Residents pay electricity separately to rent. The average electricity charge for a 1 bedroom is approximately US$70/month, 2 bedrooms is approximately US$100 – US$150/month, 3 bedrooms is approximately US$150/month.
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  • 9. Is there a washing machine in the apartment?
  • There is washing machine in large 3 bedroom and 5 bedroom apartments. There is a laundry building equipped with washing machines, dryers, irons and ironing boards and residents can use the laundry facilities with our compliments.
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  • 10. Are clothes drying racks provided?
  • No, but our Resident Services team will happily provide a list of places where they can be purchased.
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  • 11. Where do residents hang their clothes to dry?
  • Residents can dry their clothes by using Riverside’s dryers or buy a clothes drying rack/hanger.
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  • 12. Does Riverside provide outdoor furniture?
  • We do not provide outdoor furniture for balconies.
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  • 13. Does Riverside hold any resident events?
  • • We are proud to host a series of events at special times of the year including Christmas, Easter Celebration, Mid Autumn (lanterns) Festival or Halloween for example, and many other cultural or sporty events all through the year. These events and entertainment are provided with Riverside’s compliments.
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  • 14. Where do residents order drinking water?
  • We are happy to arrange this on the Resident’s behalf through our Resident Service Office.
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  • 15. Does Riverside experience any flooding due to large amounts of rain in the wet season?
  • We have never experienced any damage at Riverside due to flooding and maintain a regular water-proofing maintenance procedure for all villas.
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  • 16. Can residents return any unused furniture to Riverside if they do not need it?
  • Yes it can be arranged to be stored if you do not wish to use it.
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  • 17. Does Riverside have an Electric back up generator?
  • Yes, this way our Residents are protected from power cuts.
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  • 18. What is Riversides Pest Control procedure?
  • • Pest control sprays throughout the facility every Monday for fumigation and Thursday for spraying and upon request from residents.
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