FAQs
  • 1. What is the distance between District 1, downtown HCMC, and Riverside in District 2?
  • 20 minutes by Riverside Boat Transfer, and approximately 15-20 minutes by car or shuttle bus transfer, dependant on the time of day. We recommend more time for car or shuttle bus transfers be allowed at peak times (7 – 10am, and 4 – 8pm).
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  • 2. Are there any international hospital/clinics nearby?
  • There is a local hospital in District 2 and many international clinics in District 1 and District 3. Below are some addresses and contact numbers for your convenience:

     

    1/ International SOS Medical Clinic (24/7 service)

    167 Nam Ky Khoi Nghia street, District 3
    Telephone: 3829 8424
    E-mail: vncommunication@internationalsos.com
    Website: www.internationalsos.com
    2/ Family Medical Practice HCMC (24 hours service)
    Diamond Plaza, 34 Le Duan Street, District 1, HCMC
    Telephone: 3822 7848
    Emergency doctor: 0913 234911
    Website: http://www.vietnammedicalpractice.com
    3/ FV Saigon Clinic
    2nd Floor, Citilight Tower, 45 Vo Thi Sau Street, District 1
    E-mail: saigonclinic@fvhospital.com
    Website: http://www.fvhospital.com
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  • 3. Is there any pet care facility nearby?
  • Yes, and we have a number of Residents with Pets

    Pet Care – 124A Xuan Thuy Street, District 2

    Telephone: 3744 2506

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  • 4. Are there supermarkets nearby?
  • Yes, there is a convenient store located on site, An Phu supermarket (about 5 minutes away by car) or Metro Cash & Carry in An Phu (about 10 minutes away by car).

    Please visit our Your Community page to find out more information about local supermarkets and other conveniences.

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  • 5. Does Riverside provide Wi-Fi Internet?
  • Yes, we provide FREE Wi-Fi Internet, Wi-Fi is available in all apartments and even public locations within the property including the Fitness Centre, pool area and blu Bar & Grill. Beyond that Wi-Fi is also available in our shuttle boat & shuttle bus on the go.
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  • 6. Does Riverside have a steam bath/sauna?
  • No, but we have a full Fitness Centre and Zenka Spa is located on site, offering foot & body massage services.
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  • 7. What are the main nationalities amongst the Residents at Riverside?
  • Australia/New Zealand 19%
    Asia 34%
    Europe 29%
    America/Canada 17%
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  • 8. Is electricity included in the rent and what are the average expected electricity charges per month?
  • Residents pay electricity separately to rent. The average electricity charge for a 1 bedroom is approximately US$50/month, 2 bedrooms is approximately US$80 – US$150/month, 3 bedrooms is approximately US$150/month.
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  • 9. Is there a washing machine in the apartment?
  • There is washing machine in large 3 bedroom and 5 bedroom apartments. There is a laundry building equipped with washing machines, dryers, irons and ironing boards and residents can use the laundry facilities with our compliments.
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  • 10. Are clothes drying racks provided?
  • No, but our Resident Services team will happily provide a list of places where they can be purchased.
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  • 11. Where do residents hang their clothes to dry?
  • Residents can dry their clothes by using Riverside’s dryers or buy a clothes drying rack/hanger.
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  • 12. Does Riverside provide outdoor furniture?
  • We do not provide outdoor furniture for balconies.
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  • 13. Does Riverside hold any resident events?
  • We are proud to host a series of events at special times of the year including Christmas, TET (Vietnamese New Year), Easter Celebration, Welcome/Welcome Back Party, Mid Autumn (lanterns) Festival or Halloween for example. These events including foods, beverages and entertainment are provided with Riverside’s compliments.
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  • 14. Where do residents order drinking water?
  • We are happy to arrange this on the Resident’s behalf through our Resident Service Office.
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  • 15. Does Riverside experience any flooding due to large amounts of rain in the wet season?
  • We have never experienced any damage at Riverside due to flooding and maintain a regular water-proofing maintenance procedure for all villas.
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  • 16. Can residents return any unused furniture to Riverside if they do not need it?
  • Yes it can be arranged to be stored if you do not wish to use it.
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  • 17. Does Riverside have an Electric back up generator?
  • Yes, this way our Residents are protected from power cuts.
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  • 18. What is Riversides Pest Control procedure?
  • Pest control sprays throughout the facility every Monday and upon request from residents.
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